Extensive and Focused Supply Chain Support
Extron uses customer-focused teams to support the Clients/Customer effort. These teams have been designed to provide maximum flexibility with fewer capacity constraints and associated problems. They are organized so that resources can be shared between them, resulting in quicker response to our customer’s requirements. Trained personnel move between teams, and between functions within the team, to support changing requirements without disrupting service. Extron’s customer cell approach provides enhanced long-term product support, timely response, and prompt resolution to problems.
Extron is the ideal partner to provide our customers with end-to-end supply chain solutions by becoming their operations partner, either partially or entirely. We merge global supply chains electronically, linking partners in the chain to Extron operation centers worldwide. This provides immediate access to component suppliers, 3rd party manufacturers, logistics providers, freight carriers, and the end consumers. Our expertise in designing supply chains gives you and your business partners collaboration and visibility across the value chain. Further, the open-standard of our systems is designed for easy "plug and play" with all partners in the supply chain.
Extron’s partnership with its customers support full supply chain management services including program/product management; supply base management and procurement, assembly, configuration and kitting of Clients/Customer Full Packaged Product.
Existing Extron Solutions Offer Clients:
- Order Management
- Supply Base Management (qualification, certification, procurement and quality management)
- Business-to-business (B2B) contract management
- Customer care, both call center and on-line support solutions
- eCommerce Solutions
- Fulfillment and Distribution
- Transportation management
- Global Logistics
- Warehouse/inventory management
- Retail Configuration (build-to-order or build-to-stock)
- System Integration, Assembly and Test (build-to-order or build-to-stock)
- Kitting (build-to-order or build-to-stock)
- Clamshells/RF Sealing (build-to-order or build-to-stock)
- Product configuration
- Systems Integration and Test
- Returns Management Services (RMA)
- Legal Disposition of Electronic Equipment
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